Job Description

Arrears Account Manager

Do you understand what the word “Arrears” means? Here’s another question – do you enjoy dealing with customers and helping them find solutions to their financial problems? If the answer is YES, then we have the job for you ……. Our client one of the leading UK consumer credit and finance organisations are looking for experienced Arrears Account Managers.

The Role:
You will be responsible for the management of customers with accounts in arrears
and outstanding debt. Working as part of a team, you will participate in a variety of
arrears management activities including tracing debtors, contacting customers by
telephone, mail and field visits and arrears counselling.

The Person:
(Essential: You must be a car owner and hold a current driving licence).

The successful candidate will be self motivated, confident in approach, possess exceptional communication skills, ability to problem solve, possess excellent negotiation skills, ability to build and maintain customer relationships. Desirable: Previous experience within a finance, collection, arrears management or credit control environment.

The Package:
In return our client will offer you a package consisting of good basic and bonus up to 40% of basic salary PLUS first-rate benefits and a superb working environment and culture that you would expect from one of the leading UK consumer credit and finance organisations.

Please Note: Only candidates who hold a full UK work permit and currently residing in the UK will be considered for this position.

Qualifications/Skills Required

arrears management, collections, debt collection, credit control