Job Description

URGENT URGENT URGENT!!! £7.50P/H !!
DARTFORD - 2 MONTH BOOKING - INTERVIEWS IMMEDIATELY
CALL US SO WE CAN GET YOU A INTERVIEW IMMEDIATELY!
01322 303 217/ 303 158
9-5.30pm M-F

WE ARE SEEKING A CALL DISPATCH PERSON TO WORK IN DARTFORD, IN A CALL CENTRE
ENVIRONMENT. THIS IS AN IMMEDIATE BOOKING AND WILL BE FOR 2 MONTHS & MAY
EVEN RESULT IN A PERM POSITION IF YOU DESIRE!

IDEALLY YOU WILL POSSESS A MINIMUM OF 1 YRS CALL CENTRE EXPERIENCE WITH
THE FOLLOWING EXPERIENCE ;
SENDING OUT ENGINEERS TO VARIOUS SITES,
LOGISTICS,
EMERGENCY SERVICES,
IT ENGINEERS
TRANSPORT ETC -
ANY EXPERIENCE WHEREBY YOU HAVE GIVEN DIRECTIVES OVER THE PHONE TO FIELD
BASED PERSONNEL, AND WORKING TO STRICT DEADLINES, FIXING PROBLEMS ETC

NO SHIFTS FOR TEMP - BUT SHIFTS FOR PERM
You will be taking calls from various clients and dispatching suitably
located engineers to fix the designated problem.
You will be able to adhere to SLA's in agreed timescales, and ensuring the
client/s are aware of arrival times of on site engineers. Also ensuring that
all criteria have been met to allow the engineer/s to carry out duties to
completion, e.g. ; key holders are called to premises to allow entrance to
site, security are aware of engineers attendance, what the fault seems to
be, parts, ..Etc all in line with the service contract.
Updating the system accurately and efficiently and maintaining database with
change of details to ensure ease of use.
Fantastic benefits and excellent training will be offered in this lively,
busy and friendly company based in Dartford.
DONT DELAY APPLY TODAY !!

Qualifications/Skills Required

call centre, engineer, dispatch