Job Description

Manager, Quality Management - London

Our client, a major force within the travel industry, seeks a Quality Manager to develop and implement quality systems and procedures across the Business Operations group and exceed customer expectations in terms of service management, i.e. delivery, support and reliability.

You will possess a minimum of 10 years quality and project management experience, good understanding of sound business practices, processes, systems and procedures and experience of ITIL methodology. You will have been involved with ISO9000 quality systems implementation, an excellent working knowledge of best in class quality systems, and sound problem solving skills.

You will have the ability to drive organisation change and influence culture, deliver against plan and follow through and have strong relationship building skills with a good understanding of different cultures and how to work with them to deliver results. If this is of interest, please apply or call Simon Thomas on 0207 397 1292.

Qualifications/Skills Required

Manager, Quality Management