Job Description

ROLE - Project/General Manager - reporting to European VP of Repair Services - to project manage the start-up of a 200+ person electronics product repair site in Pilzen (including creating the right balance of Czech and US multinational culture to ensure the long-term success of this highly customer-focused operation) with the support of corporate functional/specialist managers, sub-contractors, new employees, etc. This will include

building construction - in process
building fit-out
equipment installation and commissioning
creating facilities and maintenance dept, procedures, and schedules

establish values, standards, and codes of conduct that are an extension of corporate philosophies, but also compliment Czech laws and best-practises
create the basis of an excellent employee communication/participation model for the site
ensuring that the corporations Lean and Sigma best-practise tools, and trained and coached in to the organisation from day one

staffing/organisation development strategies and plans - bought into by regional management
ensure appreciation of competitive C&B strategies, and hence recruitment guidelines
recruitment, induction, and training of new starts
best-in-class training programs
training/coaching to support a promote-from-within culture

implement corporate provided equipment/tools/systems to facilitate the smooth growth of the facility - must compliment Czech laws and best-practises
IT, data-com, and telecom infrastructure
ERP - business planning, material planning, and order management
Finance systems
HR systems
Purchasing
Quality Management
Logistics
etc

create a customer, results, and commit-focused culture, by education managers and teams on the importance of aggressive commitments, and management through KPIs
manage the introduction of new customers/products in a smooth, seamless manner, by focussing on the main customer KPIs of quality, cycle time, and cost

establish budgets for each function, and monitor performance to ensure break-even and cash flow goals are achieved

Qualifications/Skills Required

PERSON SPEC - higher weighting more important
10 - Fluent written/verbal English and Czech a must
10 - Professionalism, business integrity, and loyalty
10 - Experienced start-up Project/General Manager, who has had executive responsibility for full start-up - building, capital, people, customer, compliance
10 - Operations/General Management experience within a complex multinational manufacturing environment - ideally electronics manufacturing/repair
10 - Proven project management experience, and ideally appreciation of best-practise project management tools
10 - Emotional intellect - ability to perform multiple tasks in a complex, sometimes ambiguous, operating environment.
10 - The energy, enthusiasm, intellect, stamina, and resilience to help drive change towards best-in-class people and business performance - willing to take responsibility, and do whatever it takes to get the job done - dynamic, multitasker, results-focused, accountable, assertive, influential,
10 - Excellent leader (vision, values, standards), manager (processes, systems, routines, drumbeat) and coach (support, empower, advise, exception manage)
10 - Excellent verbal, written and interpersonal communication skills - ability to listen,communicate to, and influence employees at all levels.
10 - Customer mindset - relationships, listening, responsive, innovative, proactive
10 - Demonstrated analytical, consultative and decision making skills. Skill in problem analysis to conduct research, analyze data and prepare recommendations for resolution.
9 - Have ability to train and develop people, and build a world-class, result-oriented, high-performing working environment.
9 - Best-in-class - ideally experience of some best-in-class tools, eg Lean, Kaisen, Sigma, etc - business metrics driven, eg KPIs and continuous improvement
9 - Previous CEM sector experience, with strong global business sense, cost reduction, productivity improvement, quality mgt specific in high volume technology products
9 - Team player, networker, with strong listening, communication and Influencing skills
9 - Proficient in IT, including word processing, spreadsheets and ERP applications.
8 - Degree in Engineering or related business topic, with an MBA a distinct advantage

7- Willingness to be based in Pilzen, CZ