Job Description

We are currently looking to recruit a sales support technician for a busy sales support team.
• Responsible for the efficient handling of new business take-up’s and for the preparation and distribution of accurate documentation to existing and new customers.
• To confirm the insurance quotation details with the customer, ensure that cover is suitable for his/her requirements before initiating the cover on the system, and monitor that adequate levels of cover are applied and suitable insurers have been selected to undertake the risk.
• To provide a comprehensive and professional service that accords to guidelines and best practise.
• To consult with the relevant sales technicians when queries of discrepancies arise concerning the preparation of quotations, costs and underwriting terms, and attempt to resolve the matter liaising with the sales supervisor/manager where necessary.
• To monitor the overall standard and accuracy of quotations being transferred through the sales support team, to liaise with the sales manager to rectify problems and increase efficiency, productivity and customer satisfaction.

Qualifications/Skills Required

n/a