Job Description
Our client is looking for an experienced and dedicated Benefits Officer to oversee the organisation, training and development of the Housing and Council Tax Benefits team.
Key Responsibilities
Preparing clear, concise and accurate responses to complex customer enquiries and complaints
Managing the section to meet required deadlines, performance monitoring and appraisals
Ability to deal with all types of claims, enquiries and computer reports
The Ideal Candidate will...
…have extensive knowledge of Benefits legislation and procedures
…have experience of training, managing and motivating staff
…have proven organisational , supervisory, training and leadership skills
Systems
ICL HBIS
Qualifications IRRV or equivalent
Scanning Systems: Images
For more opportunities, please visit www.synergygroup.co.uk.
Qualifications/Skills Required
Senior Benefits Officer
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